Google Play Policy Compliant

Request Account Deletion

We value your privacy and autonomy. If you wish to delete your Kasuwa account and personal data, you can submit a request below or initiate deletion directly within the mobile app.

Submit Deletion Request

Enter your account details to start the verification process.

Must match the phone number or email address linked to your Kasuwa account.

What Data Will Be Deleted?

  • Account Profile: Your name, email, phone number, and profile picture.
  • Addresses & Cart: All saved shipping addresses, active cart items, and wishlist entries.
  • App Tokens & Notifications: Push notification tokens and saved preferences.

Data Retained for Compliance

In accordance with applicable Nigerian financial and tax regulations, certain transactional records must be retained for auditing purposes:

  • Completed financial transaction logs & order receipts.
  • Tax invoicing records and fraud prevention metadata.

Need Assistance?

Requests are processed within 7 to 14 business days. If you submitted a request by mistake, contact our support team immediately.

Contact Support (support@kasuwaapp.com.ng)